Microsoft 365 Monitoring and Management 

Focus on What Matters Most to You 

Our team of Microsoft 365 specialists support the day-to-day administration and maintenance of your Microsoft tenant, freeing your team to focus on other IT operational and strategic initiatives 

 

Managed Microsoft 365 Services   

  • White Glove Onboarding - Assess and secure your tenant with strong identity measures. Continuously monitor for potential drift  
  • Comprehensive Microsoft 365 Tenant Management  
  • Configure and manage Azure AD, Exchange, SharePoint, Teams, OneDrive, and Office Apps  
  • Handle tenant issues with proactive monitoring, alerts, and resolutions  
  • Includes Microsoft Premier Support escalation  
  • Manage Azure Identity, SSO, MFA, and Conditional Access Policies  
  • Oversee user onboarding and offboarding  
  • Continual Monitoring & Management - Establish and follow alert, notification, and escalation procedures. 
  • Reporting & Account Management - Provide monthly reports and quarterly performance reviews to safeguard your investment 

Network Monitoring and Management 

That Give You Peace of Mind 

Organizations tend to underestimate the time and expertise required to manage and maintain network monitoring solutions. You need a partner who can address the root cause of network issues, not just the symptoms. Learn more about the most common causes of network failure and how we can help. 

 

Monitored Network Services 

  • Monitoring of network devices and connectivity using state-of the-art monitoring technologies. 
  • Coordination with third party providers - broadband, phone, hardware, on repair work  
  • Configuration tracking and change management for network devices.  
    Alert response, including performance of initial triage and notification to appropriate personnel and third parties for remediation. 
  • Detailed monthly reports including tickets and alerts generated, utilization trends 
  • Firmware updates and patches. 

 

Managed Network Services 

  • Everything included under Network Monitoring, plus:  
  • Consistently executed changes and updates based on defined policies.  
  • Port configurations, VLANs, routers, firewall rules and settings.  
  • VPN management and support. 

 

Security Monitoring and Management 

Fortify Your Defenses 

In an era where digital threats are constantly evolving, Prescriptive offers an unparalleled Managed Security Service that stands as your first line of defense against cyber threats. Our offering encapsulates a full spectrum of benefits designed to fortify your organization’s cybersecurity posture. 

 

Managed Security Infrastructure 

  • Our state-of-the-art tools and technologies ensure your data and systems are shielded against the latest cyber threats. We manage the complexities of cybersecurity, from monitoring and maintenance to incident response 

 

Expert Guidance and Consultation 

  • Our seasoned professionals bring in-depth knowledge and insights, offering tailored advice to enhance your security strategies. Stay ahead of risks with our proactive recommendations and continuous policy and system evaluations 

 

24/7 Security Operations Center (SOC) 

  • Experience round-the-clock protection with our 24/7 SOC. We provide continuous monitoring and immediate response to any security incidents, ensuring that threats are identified and mitigated swiftly. 

 

Managed Security Services 

  • Multifactor Authentication 
  • Email Security 
  • End Point Detection 
  • Continuous Security Updates 
  • Tool Training 
  • Vendor Coordination 

 

Azure Monitoring and Management 

Empowering Your Cloud Management 

Prescriptive’s Azure Monitoring Service is here to help you keep an eye on your Azure resources, ensuring they are always available, performing well, and being utilized efficiently. Our service offers Level 1 Monitoring, including alert triaging, with a 5-minute SLA for notifying you of critical errors or outages, and a 1-hour SLA for alert triage. 

 

Monitoring and Management 

  • Compute and Storage: Storage Account, Virtual Desktop, Virtual Machines, App Service, Azure Kubernetes Service, and more.  
  • Networking: API Management, Application Gateway, Load Balancer, Virtual Network Gateway, and more.  
  • Databases: MySQL Database Server, Cosmos DB, PostgreSQL Database Server, SQL Database, and more. 

 

Managed Azure Services 

  • Performance Monitoring - memory, network, and storage usage. 
  • Utilization Metrics - Monitors resource usage to help prevent over or under-provisioning. 
  • Availability Monitoring - Ensures that services are up and running. 
  • Cost Metrics - Monitoring and reporting the usage cost of your Azure resources. 
  • Management Services – server and storage provisioning, patching and administration, and backup and recovery. 

 


Why Choose Prescriptive?

We’re more than a service provider—we’re an extension of your IT team. Our MSP model is built on transparency, accountability, and measurable outcomes. With Prescriptive, you gain a strategic partner committed to optimizing your IT environment while reducing operational overhead.

Real World Example:

“They were an integral part of our team, basically an extended part of our team that helped us plan, design, and change 75 locations at the time, transitioning from our old Univar systems over to new Veseris systems, including network implementation, installation, and selection. I trusted them to make good decisions on our behalf and show us the newest products. We use a lot of equipment that was suggested by them, and we haven't regretted it at all.”

Chris Cotton, Director of IT Services Veseris 

 

 

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We're thrilled to announce that Prescriptive has been named to the CRN Top Solution Provider 500 for 2025! 

Need More Information?

We've got you covered!

Download our comprehensive 4-page MSP-focused package to gain an all-encompassing view of our exceptional services and offerings. This package is designed to provide you with detailed insights and valuable information that will help you make informed decisions. Our commitment is to empower you every step of the way, ensuring that your needs are met with the utmost priority.

 

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